Upgrade Your Kitchen with Bella Kitchen Cabinetry

• Most orders are shipped via common carrier, generally Fed Ex/Fed Ex Freight. Conestoga will typically determine the ‘best way’ shipping based on available freight rates to your zip code. In all cases, you will be charged freight in advance when you pay for your order.

 We’re happy to provide cabinet samples so you can experience our quality firsthand.
Get in touch to request yours today! 

Our lead time for cabinet accessories such as knobs, handles, and hinges is typically 1-2 weeks from the time of order.

Standard Production Times

1. Product TypeLead TimeFinished or Unfinished Cabinets 4–6 weeks production time Cabinet Doors (Finished or Unfinished)2–4 weeks production timeAccessories & Moldings (Finished)4–6 weeks production time* 
2. Lead time may vary depending on stock availability or if items are built to order.
    
3. Custom Prism colors, additional options, or complex door styles may extend production time.
   You’ll receive an estimated ship date once your order has been processed so you can plan accordingly.
4. General Lead-Time Information
5. Only complete orders are scheduled for production.
    
6. Lead times are calculated in business days, excluding weekends, holidays, and weather-related closures.
    
7. Shipping time is not included in production lead time.
    
8. All lead times are estimates, not guarantees, and may vary due to demand, material availability, or capacity.
    
9. Each order is assigned to a production schedule once entered into our system, and an estimated ship date is generated after confirmation.
10. Order Timing
11. Orders paid and released by 9:00 a.m. (EST) on a business day will begin lead-time scheduling that same day.
     
12. Orders received after 9:00 a.m. (EST) will begin lead-time scheduling the following business day.
     
13. Orders with incomplete information or pending questions will not enter production until all details are confirmed.
     
14. Large or complex projects may require additional processing time.
     
15. Expedite Program
16. For urgent needs, we offer an Expedite Program (subject to availability and capacity).
17. Designed for emergency or time-sensitive projects.
     
18. Limit: six pieces per expedite order.
     
19. Expedited orders begin production the next business day, provided no issues are found.
     
20. Upcharges apply based on a percentage of the total order value.
     
21. If only certain items need to be expedited, they must be placed on a separate order.
     
22. Replacement Program Lead Times
23. Products produced in error by us → replaced and expedited at no charge.
     
24. Products damaged or ordered incorrectly by the customer → may also be replaced and expedited at no charge, if possible.
     
25. Limit: six pieces per replacement order.
     
26. Replacement orders must include previously purchased items only.

Bella Kitchen Cabinetry proudly offers a limited 3-year warranty on all Conestoga Wood Specialties products.

Conestoga’s standard manufacturer warranty is 1 year, but due to our extensive experience and Conestoga’s exceptional quality, Bella Kitchen Cabinetry extends coverage by an additional 2 years for the original purchaser.

⚠️ Please note:
The 3-year warranty is offered exclusively by Bella Kitchen Cabinetry. It is not provided by Conestoga Wood Specialties and is not available through any other reseller.
 

• All products are warrantied for one year from the date of purchase.
   
• Coverage applies only to defects in materials or workmanship.
   
• Liability is limited solely to the value of the original materials purchased; labor, installation, travel, or other related costs are not covered.
   
• Damage caused by misuse, abuse, improper installation or storage, neglect, accidents, or acts of God is excluded.
   
• Natural wood variations (grain, burls, mineral deposits, sap, etc.) that fall within Conestoga’s manufacturing specifications are not defects.
   
• Wood naturally ages—e.g., cherry wood darkens over time—and such color change is not covered.
   
• Mitered doors allow a 0.010″ gap and are not warrantied against joint separation caused by humidity.
   
• Veneered panels may differ in tone from solid-wood frames; this is not a defect.
   
• Solid-wood moldings may vary slightly in color or grain from matching doors.
   
• Normal expansion or stave offsets on solid panels are not defects; for painted finishes, MDF panels are recommended.
   
• Panels exceeding 22″ × 43-15/16″ (vertical) or 43-15/16″ × 22″ (horizontal) are not covered for expansion, cracking, or warpage.
   

Door TypeMaximum SizeAllowable Bow / Warp / TwistSingle-panel≤ 26″ × 48″≤ 1/8″Multi-panel ≤ 65″ high≤ 26″ wide≤ 1/4″Multi-panel ≤ 83-15/16″ high≤ 26″ wide≤ 5/16″Doors > 26″ wide or > 83-15/16″ high–Not Warrantied 

• One-piece products are warrantied only if warpage exceeds the following:
   
  • 1/8″ for ≤ 12″ × 21-15/16″
     
  • 1/4″ for 12-1/16″ – 22″ wide or 22″ – 43-15/16″ high
     
  • No coverage > 22″ × 43-15/16″
     
• Solid-wood three-piece drawer fronts > 44″ wide or 14″ high are not covered for warpage or joint cracks.
   
• Blum hardware (hinges & drawer slides) carries a lifetime warranty directly through Blum after Conestoga’s one-year period.
   

All Conestoga warranty claims must be processed through Bella Kitchen Cabinetry,
except for Blum hardware claims after the first year (file directly with Blum).
 

Our 3-year warranty mirrors Conestoga’s 1-year factory warranty in every respect but extends coverage to three years total for the original purchaser.

This extended protection gives you confidence knowing your cabinetry will look and perform beautifully for years.

• All warranty claims must be filed through Bella Kitchen Cabinetry.
   
• The original purchase documents must be provided.
   
• We can only process claims for the original purchaser.
   
• At our or Conestoga’s discretion, products may need to be returned for inspection.
   
• Replacements will be produced only after verifying a manufacturing-related defect.
   
• The extended warranty applies only to orders placed after May 1, 2017.